Legal Disclaimer. Last Update: 1.09.2025

Orange Tree Pool Villas respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in line with the Montenegrin Law on Personal Data Protection (PDPL).

1. Who We Are

Orange Tree Pool Villas is a boutique complex of holiday triplex villas located in Reževići, Montenegro. For questions about this Privacy Policy or your data, you can reach us at:

• Email: orangetreepoolvillas@gmail.com
• Phone: +382 69 199 600

2. What Data We Collect

When you book or stay with us, we may collect:

• Contact details (name, phone number, email)
• Booking information (dates of stay, number of guests, special requests)
• Identification details (passport/ID) – required by Montenegrin tourism law
• Payment details (processed securely through our booking partners)
• Preferences (such as requests for transfers, activities, or special services)

3. Why We Collect Your Data

We use your data for:

• Processing and confirming bookings
• Complying with legal requirements (guest registration)
• Providing services (check-in, transfers, activities)
• Customer support and communication
• Sending offers or news (only with your consent)

4. Legal Basis

We process your personal data based on:

• Contractual necessity – to manage your booking
• Legal obligations – guest registration with authorities
• Consent – for optional marketing or special services

5. How Long We Keep Your Data

We keep your data only as long as necessary:

• Guest registration data – as required by Montenegrin law
• Booking records – for tax and legal compliance
• Marketing data – until you unsubscribe or withdraw consent

Afterwards, data is securely deleted or anonymized.

6. Sharing Your Data

We may share your information with:

• Authorities – for legal guest registration
• Service providers – such as cleaning, transfers, or chefs (only what is necessary)
  
  

We do not sell your data to third parties.

7. International Transfers

If your data is processed outside Montenegro, we ensure it is handled securely and in line with legal requirements.

8. Your Rights

Under the Montenegrin PDPL, you have the right to:

• Access your personal data
• Request corrections or deletion
• Restrict or object to processing
• Withdraw consent at any time (for non-essential uses)

To exercise your rights, please contact us at orangetreepoolvillas@gmail.com.

9. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

10. Children’s Data

If guests under 18 are staying, we may collect age information for booking and registration. Parental or guardian consent is required.

11. Complaints

If you believe your rights are not respected, you can contact Montenegro’s Agency for Personal Data Protection and Free Access to Information (AZLP) or lodge a complaint with us directly.